7: My love of Malcolm Gladwell's writing and how it inspires coaching

In this episode I talk about Malcolm Gladwell's latest offering 'Listening to Strangers' and how his writing encapsulates riguer, intellect and above all curiosity. His writing, I believe, will be used in years to come to inform law enforcement officers, judges, spies and other people with the authority to judge a stranger's intentions, guilt or innocence taking into account our own natural bias towards truth and our inability to really know a stranger's point of reference and interior landscape with any authority at all.